Terms & Conditions of Service

By creating an account, clicking "I Agree", executing an Order Form, or accessing the HRMS platform (including associated mobile applications, APIs, and biometric sync software), you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions.

If you are accepting these terms on behalf of a company, corporate entity, or organization, you represent and warrant that you possess full legal authority to bind that entity to this Master Subscription Agreement.

Customers are responsible for configuring proper user roles, credentials, and access permissions across their organization:

• Credential Safeguarding: You are responsible for maintaining the strict confidentiality of administrative logins, manager passwords, and API integration tokens.
• Multi-Factor Authentication (MFA): HRMS mandates MFA for all Super Admin and Payroll Administrator accounts.
• Unauthorized Access Notification: You must notify HRMS immediately at security@yourhrms.com upon discovering any unauthorized access or compromise of your tenant account.

HRMS guarantees a 99.9% Monthly Service Availability Level Agreement (SLA) for core platform operations (excluding scheduled maintenance windows):

HRMS is granted a limited, non-exclusive license solely to host, back up, transmit, and process Customer data as strictly necessary to deliver subscription services.

Subscribers and users agree NOT to:

• Reverse engineer, decompile, or attempt to extract source code from the HRMS platform or API endpoints.
• Use automated bots, scraping scripts, or stress-testing tools that disrupt system stability or exceed API rate limits.
• Upload malicious payloads, viruses, or illegal contents into document repositories.
• Sub-license, resell, or lease HRMS platform access to unauthorized third parties.

Billing Cycles: Subscriptions are billed on a monthly or annual recurring basis based on the active Per-Employee-Per-Month (PEPM) tier or fixed seat package selected.

Automatic Renewal: Subscriptions automatically renew at the end of each billing cycle unless cancelled at least 30 days prior to the renewal date.

Applicable Taxes: Fees are exclusive of applicable statutory taxes (e.g. GST, VAT, state sales taxes), which will be calculated and added to official invoices based on Subscriber billing address.

Trial accounts are provided strictly for evaluation purposes for 14 days without charge. Trial accounts are provided "as-is" without uptime SLAs or indemnification warranties. Trial data will be purged 30 days after trial expiry unless converted to a paid subscription tier.

HRMS provides hardware synchronization APIs for physical biometric turnstiles, attendance machines, and payroll banking exports. The Customer is solely responsible for ensuring physical hardware compliance and obtaining explicit employee consent under local biometric regulations (such as Illinois BIPA or EU GDPR Article 9).

All right, title, and interest in and to the HRMS software platform, underlying code, AI Copilot algorithms, designs, logos, and documentation belong exclusively to HRMS Software Inc.

HRMS reserves the right to suspend platform access immediately upon material breach of Acceptable Use terms or non-payment exceeding 30 days. Upon contract termination for convenience, Customers retain a 30-day data extraction window to export all historical records prior to automated cryptographic erasure.

To the maximum extent permitted by applicable law, neither party shall be liable for indirect, incidental, or consequential damages. HRMS's aggregate liability under any billing period shall not exceed the total fees paid by Customer to HRMS in the twelve (12) months preceding the claim.

These terms shall be governed by and construed in accordance with applicable laws. Any dispute arising out of or relating to these terms shall be settled via binding arbitration prior to initiating court litigation.

For formal legal notices, contract modifications, or enterprise DPA execution, please contact our legal department: